ANSwer Lite app for iPhone and iPad

ANSwer app is a tool that helps organizations capture customer experiences in real time. It helps the organization analyze and calibrate its response accordingly. It initiates a message/notification on every negative experience recorded and delivers it to the concerned department for timely action. TATs are defined for each closure. Timely intervention helps turn negative situations into positive situations, thus, minimizing damage. A must for all organizations especially from the service industry.